Help Center
Search above, or browse through the topics below to find answers to your questions
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Claims
- File a Claim
- Claims form FAQs
- Do I need a physical card to use my insurance?
- Cashless claims
- How do I check the status of a cashless claim?
- How do I file a cashless claim?
- Reimbursement claims
- What documents are required to file a claim? (STU)
- What documents are required to file a claim? (Pre/Post Hospitalization)
- What documents are required to file a claim? (OPD)
- What documents are required to file a claim? ( Daycare )
- What documents are required to file a claim? (IPD)
- How do I file a reimbursement claim ( Web App)
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Super top-up Insurance
- Super top-up
- What documents are required to file a claim? (Super Top-Up)
- Super top-up FAQs
- How do I purchase Super Top-up?
- How can I use STU?
- What is a deductible?
- Super Top-up (Terms and Conditions)
- Super Top-up (Plans)
- Super top-up Plan types
- Individual plan versus Floater plan
- Eligibility and waiting period
- What does a good health declaration mean?
- List of ailments that have a waiting period
- Ineligibility for buying a Super Top-up policy
- What is a pre-existing disease?
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Plum App
- Employee guide
- How can I go about checking coverage for my treatment?
- How do I download my Health ID?
- What do I do if the Health ID is not available? Can I still get the treatment done?
- How do I check the list of network hospitals?
- How do I check blacklisted hospitals?
- HR guide
- How to Add a Newborn Baby as a Dependent on Plum
- Assure New Employees with Health Insurance Coverage from Day 1
- Editing existing employee details
- HR experience updates: an all-new Estimate page for orders
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Telehealth
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Health Insurance
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Health Benefits
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Miscellaneous FAQs
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Term Life Insurance
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COVID-19