How do I file a reimbursement claim ( Web App)

A reimbursement claim should be filed within 30 days from the date of discharge of the person who underwent the treatment.

How do you initiate a reimbursement claim on Plum's Web application?

Step 1 - Open your Plum Dashboard, use this link.

Step 2 - Click on Use my Insurance. 

Step 3 - Click on ‘Claim Expenses I’ve paid for’ 

Step 4 - Click on "Reimbursement"

Step 5 - Select the Type of Treatment ( Hospitalisation, Daycare, etc) 

Step 6 - Fill in the Treatment Details 

Step 7 - Upload all the required documents. 

Here’s a video guide for you to understand the reimbursement process and the list of documents required to initiate your claim. 

Remember, you can always reach out to us on [e-mail] if you're facing any difficulties in filing your reimbursement claim.