What do I do if the Health ID is not available? Can I still get the treatment done?

To keep in mind:

1. It ideally takes 14 working days for the health IDs to be generated by the insurer. Once uploaded, the same will be reflected on the employee’s Plum Dashboard.
2. It is possible to initiate a claim without a Health ID.

 To do so, please call us at 1800 30 911 911, 1-2 days before the hospitalisation at a network hospital. Our team will assist you with the next steps in initiating a cashless claim facility without a health ID.

3. Feel free to reach out to the support team at [e-mail] or chat if you have any questions.