How to Add a Newborn Baby as a Dependent on Plum

In the middle of the policy term, only newborns or a newlywed spouse may be added to a policy, only if it is an ESC or ESCP policy.

When to add a newborn

A newborn can only be added if 

• within 30 days of birth, and
• your account has sufficient CD balance   

How to add a newborn 

• Select benefit type from the benefits menu on the top-left side of your dashboard
• Select ‘Manage dependents’ from the drop-down menu beside the employee’s name
• Click on ‘Add new dependent’ and enter the newborn’s actual name
  • If you do not have the newborn’s actual name, you may enter a proxy name and edit when you have the necessary details. Eg:- Baby of Diganth, or Baby One of Diganth and Baby Two of Diganth if the employee has had twins  
• After addition, it might take a couple of minutes for the new dependent to show up on the dashboard
• Once the Health ID is generated, it will be added to the dashboard. This should occur within 72 hours of newborn addition

How and when to edit a newborn’s name

• You may edit the newborn’s name only post-Health ID generation when it appears in the dependent section  

Note: Avoid re-addition if the name hasn’t appeared as this would create a duplicate entry or second dependent.  

For any queries, reach out to [e-mail] or raise a ticket at https://support.plumhq.com/.